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Solutions for Hotel

Online Ordering and Customer Acquisition for Hotel Businesses

At Your Door Online enables businesses to manage their own customers without commission, acquire new customers, and control order processes from a single panel.

  • No commission deduction: You do not pay commission for each order, as in third-party marketplaces. Your earnings go directly to you.
  • Local customer acquisition: With city, district, and neighborhood-based listing and advanced local SEO, customers in your area can easily find you.
  • Order without downloading the app: Your customers can place an order within seconds by clicking on the link or QR code.
  • Single link - multiple channels: Sell with the same store address through social media, Google Business Profile, WhatsApp, and posters.
  • Digital store without rent payments: Create your own digital grocery store in minutes instead of opening a physical store with high rent prices. Start taking orders immediately without the cost of setting up a store.
  • Selling without personnel costs: Order taking, product listing, and payment processes are automatically managed. Reach more customers without the need for additional staff.
  • Be visible in your neighborhood: Stand out in local searches with your digital sign without the need for a physical sign. Let nearby customers easily find you on Google.
  • Start selling instantly: No long setup processes. Add your products, share your link, start receiving orders on the same day.
  • Single store, unlimited showcase: Sell from different channels such as social media, WhatsApp, QR code, and posters with the same store address.
Hotel online ordering system

How Does It Work?

Create Your Business

Write the business name, let the store be created immediately.

Add Products

Easily define menu or product list.

Start Taking Orders

Share your link, let the orders come in.

AI-Powered Order and Analysis for Hotel Businesses

Customers place orders by talking, Selly AI presents your information and analyzes feedback to provide you with reports.

Voice Hotel Order

Customers place orders by speaking, Selly AI takes the customer's order and sends it to you with the delivery address.

Provides Hotel Information Instantly

Information about your business such as phone number, address, directions, and working hours is instantly displayed to the customer, speeding up the ordering process.

Feedback Analysis

Analyzes the feedback provided by the customer about your business, employees, and products through speech, provides you with detailed reports, and improves your service quality.

Smart Product Recommendations

It provides automatic product recommendations to customers based on sales history or as you target, increasing sales.

Sales and Traffic Analysis

Order reports help you make strategic decisions by analyzing order volume and trends.

Get Started with Selly AI

What hotels do differently on Kapında Online

Ties the order to the room

You define your rooms and room types. The guest scans the QR code in the room and orders; the order is tied to the room, so it is clear where it came from.

Collects guest requests in one place

A room service order, a towel request or a maintenance report all arrive through the same system and are followed from the panel.

Opens in the guest's own language

Your store can serve in 16 languages, so the guest reads the menu in their own language instead of asking reception.

In-hotel spending with a closed-loop wallet

The guest tops up a balance and pays for what they spend inside the hotel from it; no cash is carried and every charge is recorded.

No commission

No commission is taken per order or on turnover; you pay a fixed monthly fee. Whether you take 100 orders or 1,000, the amount you pay is the same.

Setup for a hotel

  1. Define your room types and rooms.
  2. Enter your room service menu and define options on the items.
  3. Place the QR codes in the rooms.
  4. Turn on the closed-loop wallet if you want one and choose your languages.

The first 14 days are free and there is no commitment.

Questions hotels ask

Does the order show which room it came from?

Yes. Rooms are defined and the order is tied to the room.

Can the guest order in their own language?

Yes. Your store can serve in 16 languages.

Can guests pay without carrying cash?

Yes. With the closed-loop wallet they top up a balance and pay for in-hotel spending from it.

Will I pay a commission per order?

No. No commission is taken per order or on turnover; you only pay a fixed monthly fee.

Frequently Asked Questions

No. No commission is taken per order or turnover. You only pay a fixed monthly fee.

You can complete the installation in approximately 10 minutes and start receiving orders right after adding your products.

No. Kapında Online is completely web-based. Your customers can place orders by clicking on the link without downloading the application.

No. If you wish, you can activate cash on delivery, credit card on delivery, or only online payment options separately.

Orders are instantly added to your panel. Additionally, you can be instantly notified of orders with notification support.

Yes. You can create a custom link for your business and use this link on WhatsApp, Instagram, and Google Maps.

Yes. Our support team will assist you throughout the entire process from installation to usage.

Yes. There is no commitment. You can cancel your membership anytime you want.

You can add your online store link at your website, Instagram bio, Facebook and Instagram posts, Google Business Profile, and WhatsApp automated messages. Your customers can order directly by clicking the link without downloading the app.

Your online store address can be printed on magnets as a QR code and distributed to customers in package services. In addition, QR codes used on desktop cards, cash desk and showcase areas significantly increase repeat order rates.

Yes. You can add your store address or QR code to posters, flyers, and advertising inserts with directive messages like 'Scan the QR code, place your order now'. This method is particularly effective for neighborhood and local businesses.

In-store, prints containing your store address and QR code can be placed on cashiers, tables, glass showcases, or walls. Call-to-action messages like scan the QR code to order now help customers develop a habit.

At your door, online stores are listed on the Hepsi Kapında Online website, showing users by city, district, and neighborhood. Customers looking for services in their area can easily find your store through the map and listing.

Kapında Online has advanced local SEO infrastructure. Your store gains visibility in "near me", "nearest" and neighborhood-based searches. This way, you reach new customers organically without advertising.

İşletmenizi dakikalar içinde çevrimiçi taşıyın

Komisyon yok, sabit aylık ücret. Kurulum ortalama 10 dakika, ilk 14 gün ücretsiz.

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Digitize the order,
Facilitate Payment

Kapında Online is a web-based order software. It enables businesses to grow faster by combining order taking, payment, and customer experience on a single platform.

“No commission. No commitment. More orders.”

Contact Us
+90 (530) 236 39 97
Sales & Support Line
Working Hours
Weekdays 09:00 - 18:00
Head Office
Turkey / Istanbul
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